Get to Know the Prescott Valley Transmissions Family: Our Story, Values, and Expertise
Welcome to Prescott Valley Transmissions, located in Prescott, Arizona, where our mission is to provide the best possible professional transmission service for your vehicle while fostering a positive work environment. Our team of dedicated transmission pros brings a wealth of experience, passion, and commitment to ensuring that your vehicle is safe and reliable on the roads. We stand for quality, honesty, and exceptional customer service. Our story began with Desmond’s love for transmissions and has grown into a thriving business that values its employees and supports its community.
Shannon & Desmond Creighton
Owners
Meet Our Team
Desmond – Founder and Transmission Specialist
Desmond’s journey began as a teenager, tinkering with auto repair. His passion for transmissions led him to become a transmission technician professional in the 1990s, and he never looked back. Desmond’s dedication to perfecting his craft inspired him to open Prescott Valley Transmissions, a shop that embodies quality, honesty, and exceptional customer service.
Shannon – Center Manager
Shannon joined the company in 2020 and has quickly become an integral part of the team. Her natural ability to oversee administrative tasks keeps the business running smoothly. Shannon and Desmond work together to coordinate team-building activities and foster a positive work environment, ensuring that employees feel valued and motivated to provide the best service possible.
Tony Guerra – R&R Specialist
Tony has been a steadfast fixture at the company since 2015. His exceptional attitude is infectious, and he completes any task Desmond gives him with enthusiasm. From R&R to prepping transmissions for rebuild, Tony is a valuable asset to the team.
Brandon Stutz – Shop Foreman and Diagnostician
Brandon has been with the company since 2021, overseeing vehicle check-ins, conducting preliminary diagnostics, and taking vehicles on their final test drives. His attention to detail ensures that every car is ready for the road when it leaves our shop.
Gary Freburger – R&R Technician
Desmond’s childhood friend, Gary, was instrumental in getting Desmond his first job in the automotive industry. Today, he is an R&R technician at Prescott Valley Transmissions and is known for his unmatched work ethic and commitment to the company’s success.
Justice Smiddy – Quality Control Specialist
Justice has been with the company since 2022 and is quickly becoming a rising star. He test drives every vehicle, ensuring it meets Desmond’s rigorous standards. His ability to quickly learn and absorb new information has impressed the entire team.
Our Commitment:
At Prescott Valley Transmissions, our commitment to our customers is the driving force behind everything we do. We believe that by providing top-quality transmission repairs, excellent customer service, and a hassle-free experience, we can make a real difference in our community. We’re dedicated to creating lasting relationships with our customers built on trust, integrity, and a shared passion for keeping our roads safe. We understand that dealing with transmission issues can be stressful and inconvenient, which is why we’re committed to making the entire process as smooth and stress-free as possible. From our ASE-Certified technicians to our state-of-the-art diagnostic tools, we go above and beyond to ensure that your vehicle is in the best hands possible. Our 3-year, 36,000-mile standard warranty is a testament to our confidence in the quality of our work, and our loaner cars and shuttle services ensure that you’re never left stranded while your vehicle is in our care.
Beyond our commitment to our customers, we’re also dedicated to giving back to our community. Through our involvement with the Chamber of Commerce, backpack drives for kids, the Christmas Angels program, and our support for Girl Scouts, we strive to make a positive impact on the lives of those around us.
Don’t wait until it’s too late – give your vehicle the care it deserves. Trust the professionals at Prescott Valley Transmissions to handle all of your transmission repair needs. Contact us today to schedule an appointment and to learn more about our services and the incredible team that makes it all possible. Remember, at Prescott Valley Transmissions, we’re not just your average transmission shop – we’re your hassle-free zone for auto repairs. Let us prove it to you – call or visit us today!